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Broadband Special Offer.
Migrate to Swift Broadband from another ISP and receive three months free broadband.
Why use Swift Broadband
- Swift have been supplying Broadband to Business for over 6 years.
- Swift specialise in the provision of Broadband to small to
medium sized business, with products and services designed to meet the level of service demanded by business.
Swift are able to provide a more personal service than some of the larger suppliers, with service and support focused upon the needs of business users
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| Product Comparison Table |
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| Packages |
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Download Speed ¹Download speed means the speed at which data is transferred from the Internet to your connection. The speed of the connection provided is shown in Mbps, and dependent upon the distance of the premises from the BT exchange, and the capabilities of the telephone exchange.
To establish an estimate of the speed you are likely to receive for your telephone line, start the order process and enter your telephone number. The availability checker will provide you with BT's estimate of download speed based upon the length of your line, and exchange capability. |
Up to 8192Kbps |
Up to 8192Kbps |
Up to 8192Kbps |
Up to 8192Kbps |
| Upload SpeedUpload speed means the speed at which data is transferred from your connection to the Internet. The speed of the connection provided is shown in Mbps, and dependent upon the distance of the premises from the BT exchange, and the capabilities of the telephone exchange. |
Up to 512Kbps |
Up to 512Kbps |
Up to 512Kbps |
Up to 800Kbps |
| Contention RatioContention means that the connection from your local exchange to the ISP is shared by other users. It is quoted as a ratio e.g. 50:1 - meaning a maximum of 50 people will be sharing your allocated bandwidth (e.g. 512kbps). In actuality the number of people sharing bandwidth is more complex it tends to be more like 3400 512kbps users sharing a 34Mbps connection, which means that a few users running at full speed have less of an affect on other users, therefore contention is rarely an issue. |
Standard (50:1) |
Standard (50:1) |
Standard (50:1) |
Premium (20:1) |
| Minimum ContractMinimum contract 12 months with 30 day notice of cancellation. If an ADSL service is terminated early, the activation costs will be charged at ?50+vat. See our Terms and conditions for more information. |
12 Months |
12 Months |
12 Months |
12 Months |
| Data Transfer (Peak) ²The total amount of data either uploaded or downloaded using your connection during each billing month. Peak is defined as Monday to Friday 8am to 10pm. (²) |
3GB/month |
30GB/month |
Unlimited |
Unlimited |
| Data Transfer (off Peak) ²The total amount of data either uploaded or downloaded using your connection during each billing month. Off-peak is defined as Monday to Thursday 10pm to 8am, Friday 10pm through to Monday 8am. (²) |
30GB/month |
300GB/month |
Unlimited |
Unlimited |
| Activation ChargeThis covers BT actication costs not the cost of Hardware which must be purchased separatley. |
Free |
Free |
Free |
Free |
| Price / month ex VAT. |
£ 19.90 |
£ 22.50 |
£ 25.50 |
£ 49.00 |
| View / Order |
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ADSL BROADBAND AVAILABILITY AND SPEED CHECKER- Please enter the telephone number of your broadband line. The checker will let you know if broadband is available in your area and provide BT's estimate of the speed you will receive based upon your line length and quality.
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ADSL COST OPTIONS
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All products are supplied with a single static IP address included.
• No-NAT 8 IP option: £80+vat one-off
• No-NAT 16 IP option: £160+vat one-off.
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Hardware: The following ADSL Routers are available:
D-Link, ZyXEL, NetLynx & Dynamode (In place of the Free USB Modem).
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Enhanced Fault Care Option
ADSL and SDSL products are supplied as standard with "BT Standard fault Care". BT’s
Standard fault Care response time is generally known as 'best endeavours' in that BT will
endeavour to resolve the fault as soon as they can with a target time of 48 working hours.
However, BT suffer no penalty for going beyond this. BT operate within business hours on standard
care ( 9am – 5pm Monday – Friday).
Enhanced Care is available as a cost option. Enhanced Care offers a 3 hour response time from the
initial BT fault being logged with BT, with a 20 clock hour fix to totally clear the BT fault.
Out of hours engineering visits to site may be used to complete a repair if unrestricted access
is available. The fault may be logged 24/7.
The 'Response Time' is BT's commitment to act on the fault reported either by running tests or
allocating resource. This does not guarantee a clear only that the fault reported will be
actioned.
If BT fail to respond, or clear a BT fault in the specified time period, compensation will be
payable on receipt of a claim in writing, the amount of compensation is half of the monthly
service charge (based on Swift Internet Pricing).
Enhanced Care is available at £11.00 + vat/month for ADSL, and £30.00 + vat/month for
SDSL.
Notes
• The USB Modem is supplied on a Free rental basis, and must be returned
in good order if the contract is terminated. Routers are purchased outright,
and yours to keep unless otherwise stated.
• The speed of the connection provided is shown in Mbps, and dependent
upon the distance of the premises from the BT exchange, and the capabilities
of the telephone exchange. Newly upgraded BT exchanges will achieve upto 8Mbps
maximum download. Standard BT exchanges will achieve 2Mbps maximum download
speed. To establish an estimate of the speed you are likely to receive for your
telephone line, start the order process and enter your telephone number. The
availability checker will provide you with BT's estimate of download speed based
upon the length of your line, and exchange capability.
• The data transfer amount shown indicates the amount of data in Gigabytes
that can be transferred during each billing month. Peak is defined as Monday
to Friday 8am to 10pm. and off-peak is defined as Monday to Thursday 10pm to
8am, Friday 10pm through to Monday 8am. Customers who use more than predefined transfer
amount will be charged the difference between the amount paid for and the amount
used on their next invoice. They will also be charged a £5 + VAT service charge.
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Terms & Conditions in addition to our standard terms
¹ The speed of the connection is shown in Mbps, and is dependent upon the distance of the premises from the BT exchange, and the capabilities of the telephone exchange. "Max" upgraded BT exchanges will achieve upto 8Mbps maximum download. Older BT exchange equipment will achieve 2Mbps maximum download speed. To establish an estimate of the speed you are likely to receive for your telephone line, start the order process and enter your telephone number. The availability checker will provide you with BT's estimate of download speed based upon the length of your line, and exchange capability.
² The data transfer amount shown indicates the amount of data in
Gigabytes that can be transferred during each billing month. Peak is defined
as Monday to Friday 8am to 10pm. and off-peak is defined as Monday to Thursday
10pm to 8am, Friday 10pm through to Monday 8am.
Customers who use more than predefined transfer amount will be charged the
difference between the amount paid for and the amount used on their next
invoice. They will also be charged a £5 + VAT service charge.
Unlimited products are subject to an acceptable use policy: Swift Internet
specialise in the supply of broadband to small to medium sized business (SME's).
In almost all cases our unlimited service provides all the bandwidth needed
by SME's, however we do operate an acceptable use policy (AUP) on Swift internet
Broadband. This is in place to prevent a very small number of customers from
affecting the performance of the service for all other users. The Acceptable
Use Policy means that the service may not be suitable for those individuals
who regularly use file sharing applications, download movies etc.
If we feel that your data transfer is going way beyond the normal use of
a typical SME, we will contact you to ask you to reduce your usage. If, your
usage doesn't fall within an acceptable level, we will contact you again
to discuss our options which may, in extreme circumstances include suspension
or disconnection of the service.
*All prices exclude VAT. Monthly charges are billed quarterly in advance. Minimum
contract 12 months with 30 day notification of cancellation. If a Broadband service
is terminated early, the activation costs will be charged at £50 + vat. Please
note that the ADSL contract applies to the installation address. If you move or wish
to move within this period, the broadband has to be ceased and is classed as an early
termination.
Broadband migrations from a standard BT line are free of charge. If you are
migrating from a non-BT LLU (local loop unbundled) line, then an additional £45
+ VAT activation charge applies.
See our Terms and conditions for more information.
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| BROADBAND SPECIAL OFFER. |
Migrate to Swift Broadband from another ISP and receive a FREE Wireless Router
and USB Disk, or 3 months service Free.
From January 2006, if you migrate your broadband to Swift Internet from another
ISP using the seamless migration procedure, we will provide a Wireless 802.11g
router, with 4 Ethernet ports, and a Firewall, and a free 128 MB USB Disk/MP3
player. Alternatively, if you already have hardware, we will provide your first
3 months service free of charge.
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EXISTING ADSL USERS - migration to Swift
If you wish to migrate your Broadband service to Swift, from another ISP, please complete the usual order form,
For ADSL Migration, we need to know the following. (Paste into "Additional Info" when placing order)
The above information will be provided by customer services at your OLD Broadband
Provider. Let them know that you wish to Migrate to another ISP and need the MAC Code.
We can only migrate like for like products, but they can be re-graded
once they come in to us. If you are currently tied into a minimum term contract,
your current ISP is within their rights to charge you for fees that would
be normal until such time as the contract would expire naturally. So please
check. A few days after you provide the MAC code, we will be given a migration
date, and will provide you with the new username and password.
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WHY USE SWIFT BROADBAND
• Swift have been supplying Broadband to Business for over 5 years, making us highly experienced.
•Swift specialise in the provision of Broadband for small to medium sized business, with products and services designed to meet the level of service demanded by business.
•Swift provide a more personal service than some of the "larger" suppliers.
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MANAGED ISDN TO ADSL CONVERSION
It is possible to convert your ISDN 2/2e, Business Highway, or Home Highway
service to ADSL with relatively little downtime.
With the new "managed" ISDN to ADSL conversion procedure, on the day of ADSL
activation, a BT engineer will visit site, perform the conversion
and test the ADSL line. If the line fails the ADSL activation tests then
the ISDN line is immediately restored. In addition the process should also
result in less downtime than if you go for the alternate route of ceasing
the ISDN then getting ADSL installed once you have an analogue line.
The end user is billed directly by BT for the conversion. At
time of print, the charge for conversion stands at £42.55+vat.
Please check with BT to see if you are tied into a minimum contract period
with BT before placing an order.
This does however mean that the ISDN service is lost as the line
has to be converted back to a single analogue line. Most ISDN/Highway circuits
have 3 phone numbers attached, please note that the 2 additional numbers
that came with the ISDN/Highway will be lost. This is a consideration if
any of the additional numbers are in use. you can choose which number is
designated to the analogue line after conversion by specifying that number
when placing the order with us.
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WHAT IS ADSL?
ADSL is a type of Broadband (high speed) Internet connection. ADSL stands for
Asymmetric Digital Subscriber Line.
The service makes use of your existing BT telephone line, but splits the signal
into two, one for voice communications and the other for the high speed Internet
connection. It achieves this by making use of a frequency range not used in normal
voice communications. The splitting of the line allows Internet access, and fax/phone
at the same time. The ADSL part of the line is permanently connected to the internet
with no call charges. Any voice or fax calls are charged by BT per normal.
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SYSTEM REQUIREMENTS
| Single User USB Connection |
Multi User Ethernet or Wireless Network |
- Standard BT analogue telephone line.
- Computer. Either PC, or Mac with the following
PC:-
USB Port
Windows 98 or later
4 speed CD ROM
32 MB RAM
150 MB Free Disk Space
Mac:-
One high-powered USB port
32 MB RAM.
Mac OS 8.6 or later
4 speed CD ROM
32 MB RAM
150 MB Free Disk Space
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Ethernet Network
- Standard BT analogue telephone line.
- 10/100mbps Ethernet:-
For connection to a network hub:-
10/100mbps Ethernet hub with 1 free port.
For direct connection to a single computer or server:-
Any Mac or PC with a 10/100 mbps Ethernet card.
Wireless Network
- Standard BT analogue telephone line.
- Wireless network card to 802.11b or 802.11g
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