¹ The speed of the connection is shown in Mbps, and is dependent upon the distance of the premises from the BT exchange, and the capabilities of the telephone exchange. "Max" upgraded BT exchanges will achieve upto 8Mbps maximum download. Older BT exchange equipment will achieve 2Mbps maximum download speed. To establish an estimate of the speed you are likely to receive for your telephone line, start the order process and enter your telephone number. The availability checker will provide you with BT's estimate of download speed based upon the length of your line, and exchange capability.

² The data transfer amount shown indicates the amount of data in Gigabytes that can be transferred during each billing month. Peak is defined as Monday to Friday 8am to 10pm. and off-peak is defined as Monday to Thursday 10pm to 8am, Friday 10pm through to Monday 8am.

Customers who use more than predefined transfer amount will be charged the difference between the amount paid for and the amount used on their next invoice. They will also be charged a £5 + VAT service charge.

Unlimited products are subject to an acceptable use policy: Swift Internet specialise in the supply of broadband to small to medium sized business (SME's). In almost all cases our unlimited service provides all the bandwidth needed by SME's, however we do operate an acceptable use policy (AUP) on Swift internet Broadband. This is in place to prevent a very small number of customers from affecting the performance of the service for all other users. The Acceptable Use Policy means that the service may not be suitable for those individuals who regularly use file sharing applications, download movies etc.

If we feel that your data transfer is going way beyond the normal use of a typical SME, we will contact you to ask you to reduce your usage. If, your usage doesn't fall within an acceptable level, we will contact you again to discuss our options which may, in extreme circumstances include suspension or disconnection of the service.

*All prices exclude VAT. Monthly charges are billed quarterly in advance. Minimum contract 12 months with 30 day notification of cancellation. If a Broadband service is terminated early, the activation costs will be charged at £50 + vat. Please note that the ADSL contract applies to the installation address. If you move or wish to move within this period, the broadband has to be ceased and is classed as an early termination.

Broadband migrations from a standard BT line are free of charge. If you are migrating from a non-BT LLU (local loop unbundled) line, then an additional £45 + VAT activation charge applies.

See our Terms and conditions for more information.

If you wish to migrate your Broadband service to Swift, from another ISP, please complete the usual order form, For ADSL Migration, we need to know the following. (Paste into "Additional Info" when placing order)

• Current ISP Name:
• MAC Code:Migration Authorisation Code

The above information will be provided by customer services at your OLD Broadband Provider. Let them know that you wish to Migrate to another ISP and need the MAC Code.

We can only migrate like for like products, but they can be re-graded once they come in to us. If you are currently tied into a minimum term contract, your current ISP is within their rights to charge you for fees that would be normal until such time as the contract would expire naturally. So please check. A few days after you provide the MAC code, we will be given a migration date, and will provide you with the new username and password.

• Swift have been supplying Broadband to Business for over 5 years, making us highly experienced.
•Swift specialise in the provision of Broadband for small to medium sized business, with products and services designed to meet the level of service demanded by business.
•Swift provide a more personal service than some of the "larger" suppliers.

It is possible to convert your ISDN 2/2e, Business Highway, or Home Highway service to ADSL with relatively little downtime. With the new "managed" ISDN to ADSL conversion procedure, on the day of ADSL activation, a BT engineer will visit site, perform the conversion and test the ADSL line. If the line fails the ADSL activation tests then the ISDN line is immediately restored. In addition the process should also result in less downtime than if you go for the alternate route of ceasing the ISDN then getting ADSL installed once you have an analogue line. The end user is billed directly by BT for the conversion. At time of print, the charge for conversion stands at £42.55+vat. Please check with BT to see if you are tied into a minimum contract period with BT before placing an order.

This does however mean that the ISDN service is lost as the line has to be converted back to a single analogue line. Most ISDN/Highway circuits have 3 phone numbers attached, please note that the 2 additional numbers that came with the ISDN/Highway will be lost. This is a consideration if any of the additional numbers are in use. you can choose which number is designated to the analogue line after conversion by specifying that number when placing the order with us.

ADSL is a type of Broadband (high speed) Internet connection. ADSL stands for Asymmetric Digital Subscriber Line.
The service makes use of your existing BT telephone line, but splits the signal into two, one for voice communications and the other for the high speed Internet connection. It achieves this by making use of a frequency range not used in normal voice communications. The splitting of the line allows Internet access, and fax/phone at the same time. The ADSL part of the line is permanently connected to the internet with no call charges. Any voice or fax calls are charged by BT per normal.